Question 1

Can I buy iFLY as a gift for friends and family?

Accepted Answer

Absolutely! All our gift options are found by clicking here. In a hurry? Order online and we’ll email your gift instantly.

Question 2

Is there a weight restriction?

Accepted Answer

In order to provide a safe experience for its customers and instructors, iFLY may not be able to accommodate flyers who weigh between 260-300 lbs and will not be able to accommodate flyers whose weight exceeds 300 lbs.

Upon check in for flight reservations, additional evaluation by local staff will be required to determine if flyers between 260-300 lbs can be accommodated and whether additional restrictions may apply.

High flights are available to add to the flight experience for flyers who weigh 260 lbs or less.

Contact your local iFLY for more information.

Question 3

Why are there weight restrictions?

Accepted Answer

Weight restrictions exists solely for the reason of safety and are by no means arbitrary. In fact, we want everyone to be able to enjoy indoor skydiving. However, in order to provide a safe experience for flyers and instructors, iFLY may not be able to accommodate flyers who weigh between 260-300 lbs. Upon check in for flight reservations, additional evaluation by local staff will be required to determine if the flyer can be accommodated and whether additional restrictions may apply. High flights are available to add to the flight experience for flyers who weigh 260 lbs or less. iFLY will not be able to accommodate any participant whose weight exceeds 300 lbs.

For additional information, contact your local iFLY.

Question 4

How tall do I need to be to fly?

Accepted Answer

Only iFLY Paramus and iFLY NJ Edison has a height restriction! To fly at these locations, flyers must be at least 40” tall.

Question 5

What is a High Flight?

Accepted Answer

With the purchase of the high flight, guests are able to fly higher and faster with their instructor than they would fly on their own and always receives rave reviews. The high flight occurs during one of the guest’s flights with notice from their instructor. For the safety of our guests and instructors, high flights are available to add as part of your flight experience for guests who weigh 260 lbs or less and may not be available to guests with other flight restrictions.

Question 6

Do I have to do watch the preflight video?

Accepted Answer

All first-time flyers are required to watch the preflight video. You’ll get a lot of important and helpful information.

Question 7

Can I eat before I fly?

Accepted Answer

Yes, feel free to eat before your scheduled flight session. You won’t get any feeling of motion sickness, nausea, or dropping feeling in your stomach.

Question 8

Can I wear my glasses?

Accepted Answer

Yes. We have larger goggles that fit over eyeglasses.

Question 9

Will I need to take off my watch and jewelry?

Accepted Answer

Yes. You should remove any items that might flap around or become loose, such as earrings, necklaces, bracelets, watches, rings, and hair accessories. In addition, you should remove everything from your pockets. We do have lockers for your use, but we recommend that you leave anything valuable at home as we cannot be responsible for lost or stolen property.

Question 10

Can I do tricks and flips in the tunnel?

Accepted Answer

Our primary concern is for your safety in the flight chamber so the tricks or flips are done by experienced flyers only. Some flyers are able to do turns, move up and down, and forward and backward during their first flight. Be sure to ask your instructor how to advance your flight skills.

Question 11

Why do I need to wear a flight suit?

Accepted Answer

The instructors are trained to grasp the handles of your flight suit should you need spotting.

Question 12

What should I wear?

Accepted Answer

Please wear well-fitting, lace-up sneakers, or running shoes. Other shoes are not suitable. Wear casual clothes, preferably pants and a shirt without a collar. You won’t have to change out of these clothes—you'll put your flight suit on over your street clothes. Individuals with long hair should wear it braided and in a low bun.

Question 13

How long should I plan to be there?

Accepted Answer

The iFLY experience lasts approximately an hour and 30 minutes in total. This will cover your check-in time, flight gear up time, your flight time, and time after your flight to remove gear and look at photos and video if interested. Save time by completing your waiver ahead of time. If your tunnel is not listed in the dropdown at the link, please follow the link in the confirmation email that was sent at the time of booking.

Question 14

What time should I arrive?

Accepted Answer

It is important that you arrive on time for your scheduled session. We recommend that you arrive 10 minutes early to your reservation start (For the Hollywood tunnel, please arrive at your scheduled reservation time). You may be in a group with other individuals and your experience will begin promptly upon the scheduled reservation. Participants who arrive late to their reservation time may not be able to fly.

Question 15

Can I fly with my friends or family members?

Accepted Answer

We generally fly several people in each session. Your friends and family will be part of the same group, however you will fly one at a time in the flight chamber one-on-one with your instructor. Once you have gained more flight experience then you will be able to fly with others of the same skill level in the tunnel. If someone chooses to come to watch, he or she is welcome to accompany you through your experience and can watch from the observation area.

Question 16

How old do you have to be?

Accepted Answer

Children under 18 years of age need to have a parent or guardian sign their waiver.

Question 17

Who can fly?

Accepted Answer

We welcome flyers from all ages. If you have reasonable health and fitness you can fly. But do check the criteria below before you book. We’ll do everything we can to help you fly because our goal is to deliver the dream of flight to everyone! There are a few exceptions:

Flyers must be 3 years of age or older.
Flyers who weigh between 260-300 lbs may not be able to fly. Additional evaluation by an iFLY staff member upon check in will be required to determine if the flyers can be accommodated and whether additional restrictions apply.
People who weigh over 300 lbs will not be able to fly.
Women who are pregnant should not fly.
Participants with a hard cast or hard prosthetic that cannot be removed are not permitted to fly.
People with current or prior head, neck, back or shoulder injury, heart condition, or any other condition that may impede their ability to take part in physical activity or increase the risk of injury, should not fly.
iFLY recommends people with prior shoulder dislocations DO NOT FLY!

If you have any concerns or questions about whether or not you can fly, contact your local iFLY. Everyone who plans to fly must complete a Flight Waiver, which contains further details.

Question 18

Is it hard to breathe?

Accepted Answer

Not at all. It is the same as if you stick your head out a car window while driving. All you feel is the wind in your face. Just breathe normally, either through your mouth or your nose.

Question 19

How long is a flight?

Accepted Answer

Each flight within the wind tunnel lasts 60 seconds. However, total flight length depends on the package that you choose. When jumping out of an airplane, the free fall portion lasts approx. 45 seconds. If you reserve a package that contains 2 flights, you will have 2 turns in the wind tunnel with an instructor lasting 60 seconds each. Some of our packages include double-length flights which lasts double the time at a reduced cost. The entire iFLY first-time flyer experience takes approx. 1 hour and 30 minutes from start to finish.

Question 20

Is it scary?

Accepted Answer

Generally, no. There’s no jumping, no falling, and no experience is needed. You simply float on a column of air. There is no sensation of falling or anything that would make you feel motion sickness.

Question 21

Is it safe?

Accepted Answer

Yes, your safety is our primary concern. Our unique design with its wall-to-wall air column, along with our certified and highly-trained instructors, allows you to safely enjoy your flight session. Your flight instructor is with you through your entire flight experience regardless of your level of experience.

Question 22

How should I style my hair?

Accepted Answer

Hairstyles must allow for a proper fitting helmet. We recommend that individuals with long hair secure their hair in a low, braided bun.

Question 23

Are there any flying tutorials?

Accepted Answer

Yes, there are. The International Bodyflight Association (IBA) has some excellent video tutorials. The IBA is the association that trains and accredits our instructors.

Question 24

How does it work?

Accepted Answer

A vertical wind tunnel has fans at the top to draw air through the flight chamber and then push it back down the sides through Return Air Towers. That leads to an inlet contractor that compresses & speeds up the air before it reenters the flight chamber. The result: a smooth column of air that enables you to fly.

Question 25

What is indoor skydiving?

Accepted Answer

Competitive indoor skydiving, also known as Bodyflight, shares many of the disciplines of competitive skydiving, such as formation skydiving and freestyle skydiving. Generally, athletes compete to successfully complete a certain number of maneuvers in an allotted amount of time. Athletes can compete as teams, working to complete maneuvers and grips, or as individuals. Each performance is recorded and judged by a panel of experts. If you’re interested, our instructors can help you improve your flying skills and take you to the next level of indoor skydiving. More Info

Question 26

What is a wind tunnel?

Accepted Answer

Very simply, a wind tunnel is a machine that moves a lot of air. A vertical wind tunnel, which is what we use at iFLY, moves air in a vertical column at speeds high enough to keep a person safely floating.

Question 27

What forms of payment are accepted?

Accepted Answer

Most iFLY locations are cashless. iFLY accepts all major credit cards.

Question 28

Can I reschedule or cancel my flight reservation or Voucher/Gift Card?

Accepted Answer

Flight reservations can be rescheduled or cancelled with at least a 48 hour notice. Large groups, events, camps, skydiver/experienced flyer reservations require additional notice to reschedule or refund. Gift cards and vouchers are not refundable except as required by law. To reschedule or cancel, please click here for more details on our refund/reschedule policy.

Question 29

Have questions about gift vouchers & cards?

Accepted Answer

iFLY gift vouchers and digital gift cards do not expire, have no fees and are redeemable at iflyworld.com and your iFLY location. Just present your gift voucher to any salesperson at the time of redemption. Gift vouchers may not be returned or redeemed for cash, except where required by law. If lost, stolen or damaged, vouchers can be replaced for the remaining value with satisfactory proof of purchase. To verify the remaining balance, click here.

Question 30

How do I access my photographs?

Accepted Answer

During your flight session the driver of our wind tunnel will be taking snaps of you mid-flight. Don't forget to smile! All photos can be viewed immediately after your flights and they’re available to purchase for digital download. You can also access your purchased photos online for up to 3 months following your flights. Please note, due to flyer's movements we cannot guarantee the perfect photo but we'll try our very best. You can also share your photos on Facebook. Find photographs from your flight session.

Question 31

What about a really large group?

Accepted Answer

Yes! We fly groups of 50 to 100 people or more. Enjoy special perks and pricing when you bring your family reunion, staff, association or other large group to iFLY. We’ll help you with all the details, from planning to catering. Contact your local iFLY to get started. Please note that there is no maximum group size – the more, the merrier.

Question 32

Can I add more children to my birthday party package?

Accepted Answer

Of course! Birthday parties at iFLY are unforgettable experiences, and we’ll do everything we can to get all your child’s friends airborne! Please call your local iFLY to arrange the party your child will remember forever.

Question 33

How do I redeem my gift voucher(s)?

Accepted Answer

ALL vouchers are designed to be redeemed using our online reservation system. Redeem your voucher quickly and easily online by clicking here.

Question 34

Can I complete my waiver online?

Accepted Answer

Yes, please reference the waiver link in your confirmation email.

Question 35

What is included with my flight?

Accepted Answer

iFLY offers various packages but each First-Time Flyer package includes your training session, use of all the flight gear, your flight time in the tunnel, hands on personal assistance from your instructor and a personalized flight certificate.

Question 36

Do I need to make a reservation?

Accepted Answer

We suggest that you make a flight reservation in advance. Due to the popularity of indoor skydiving, some sessions sell out well in advance.

Question 37

How do I book?

Accepted Answer

To book a flight, please click here to go through our easy booking engine or you can call to reserve at your local tunnel. To find a tunnel near you, please click here.

Question 38

How much does it cost?

Accepted Answer

The cost of an iFLY flight package typically starts at $89.99 which includes two flights for one person. iFLY offers a number of other flight packages to choose from that vary in price based upon the number of flyers, location, day of the week, whether you have flown before and how much time you fly. Find the right flight package for you by using our flight booking tool.

Question 39

Do you offer any discounts?

Accepted Answer

We offer discounts to Military, First Responders, Medical Employees, Educators and Government Employees and immediate family. Simply verify your credentials using the GOVX link during your checkout process for the discount to be applied.

The discount offer is valid on First Time Flyer 2 Flight, 4 Flight, and 10 Flight packages, Monday – Friday at participating US iFLY locations only. Blackouts on Saturday, Sunday and federal holidays apply. Not valid on group packages, previous purchases, exchanges, special orders or gift cards. Discounts cannot be combined with other iFLY offers or discounts. Terms are subject to change.

Question 40

Quanto custa?

Accepted Answer

Nosso pacote básico para participantes de primeira viagem começa em R$ 359,99. O custo dos pacotes da iFLY variam de acordo com a quantidade de participantes, se você já voou antes e o tempo de voo. Encontre o pacote adequado para você usando nossa ferramenta de reserva de voos.

Question 41

Como reservo meu voo?

Accepted Answer

Para reservar um Voo, por favor clique aqui para ir para a nossa área de reserva fácil ou ligue para o túnel mais próximo para fazer a sua reserva. Para encontrar um túnel perto de você, por favor clique aqui.

Question 42

Preciso fazer reserva?

Accepted Answer

Sugerimos que você faça a reserva de Voos com antecedência. Devido à popularidade do Paraquedismo Indoor, algumas sessões esgotam-se com bastante antecedência.

Question 43

O que está incluído no meu Voo?

Accepted Answer

A iFLY oferece vários pacotes, mas cada pacote “Categoria Iniciantes” inclui a sessão de treinamento, o uso de todo o equipamento, o tempo de voo no túnel com a assistência pessoal de seu instrutor de voo e um certificado personalizado.

Question 44

Posso preencher meu termo de responsabilidade online?

Accepted Answer

Sim. Há uma opção para preencher o termo de responsabilidade após efetuar o pagamento online ou você pode simplesmente clicar aqui.

Question 45

Como faço para resgatar meu Vale presente?

Accepted Answer

Todos os Vales são desenvolvidos para resgates através do nosso sistema de reservas online. Resgate seu Vale de maneira rápida e fácil online clicando aqui.

Question 46

O pacote familiar é para 1 a 5 pessoas. E se minha família tiver 6 pessoas?

Accepted Answer

Para incluir a 6ª pessoa você pode adicionar o pacote AULA PARA CRIANÇAS (até 09 anos). Isso irá garantir que todos os participantes tenham 2 Voos. A gravação de vídeo que acompanha o pacote familiar irá incluir a filmagem de seu sexto participante. Por favor, ligue para a iFLY mais próxima para combinar, ou caso tenha alguma dúvida.

Question 47

Posso adicionar mais crianças no meu pacote de festa de aniversário?

Accepted Answer

Claro! Festas de aniversário na iFLY são experiências inesquecíveis, e faremos tudo o que pudermos para que todos os amigos possam voar! Por favor, ligue para a iFLY mais próxima para organizar a festa que seu filho vai lembrar para sempre.

Question 48

E para um grupo realmente grande - digamos de 50 a 100 pessoas?

Accepted Answer

Sim! Nós organizamos voos para grupos de até 100 pessoas. Desfrute de vantagens e preços especiais oferecidos para reuniões de família, funcionários, associação ou outro grupo grande. Nós vamos ajudá-lo com todos os detalhes, desde o planejamento até o serviço de buffet. Entre em contato com a iFLY mais próxima.

Question 49

Como faço para acessar minhas fotos?

Accepted Answer

Durante a sessão de voo, o operador do túnel de vento irá tirar fotos suas voando. Não se esqueça de sorrir! Todas as fotos podem ser visualizadas imediatamente após os voos e estarão disponíveis para compra em vários formatos (downloads digitais, impressões 6 x 8 e mais). Você também pode acessar suas fotos online até 6 meses depois de voar. Devido aos movimentos durante o voo, não podemos garantir a foto perfeita, mas faremos de tudo para conseguir. Agradecemos sua compreensão. Você também pode compartilhar suas fotos de graça no Facebook. Encontre fotos de sua sessão de voo.

Question 50

Tem dúvidas sobre Vales & cartões presente?

Accepted Answer

Os Vales presentes e os cartões digitais da iFLY não expiram, não têm taxa e são resgatáveis através do iflybrasil.com.br ou de sua iFLY mais próxima. Basta apresentar seu Vale presente para qualquer vendedor no momento da compra. Os Vales presentes não podem ser devolvidos ou trocados por dinheiro, exceto quando exigido por lei. Se perdidos, roubados ou danificados, os Vales podem ser substituídos pelo valor restante mediante a apresentação do comprovante de compra.

Question 51

O que é um túnel de vento?

Accepted Answer

Um túnel de vento vertical tem turbinas de alta tecnologia na parte superior que sugam o ar da câmara de Voo e, em seguida, empurram o ar de volta para baixo pelas laterais externas da câmara através de Torres de Retorno de Ar. O ar é re-circulado pelas Torres para a base do túnel e volta para a câmara de Voo através de um funil de entrada que comprime e acelera o ar antes de voltar para a câmara de voo. Essa suave coluna de ar é que faz com que você voe.

Question 52

O que é Paraquedismo Indoor?

Accepted Answer

Paraquedismo Indoor competitivo, também conhecido como Bodyflight, compartilha muitas de suas técnicas com o paraquedismo competitivo, tais como formação em queda livre e freestyle. Geralmente, os atletas competem para cumprir com êxito um certo número de manobras em um período de tempo estipulado. Os atletas devem realizar manobras competindo individualmente ou como equipes. Cada performance é registrada e julgada por uma banca de especialistas. Se você estiver interessado, nossos instrutores podem ajudá-lo a melhorar suas habilidades de Voo e levá-lo para o próximo nível do Paraquedismo Indoor. Mais infos.

Question 53

Como funciona?

Accepted Answer

Um túnel de vento vertical tem turbinas na parte superior que sugam o ar da câmara de Voo e, em seguida, manda-o de volta para baixo pelas laterais através das Torres de Retorno de Ar e, então, o ar passa por um funil que o comprime e o acelera, retornando para a câmara de Voo. O resultado: uma coluna de ar suave que lhe permite voar. Assista ao nosso vídeo instrutivo.

Question 54

Existem tutoriais de Voo?

Accepted Answer

Sim, existem. A Associação Internacional de Bodyflight (IBA) tem alguns excelentes tutoriais em vídeo. A IBA é a associação que treina e credencia os nossos instrutores.

Question 55

É seguro?

Accepted Answer

Sim, sua segurança para nós vem em primeiro lugar. Nosso design único gera uma coluna de ar de parede a parede que, juntamente com os nossos instrutores certificados e altamente qualificados, permitirão que você desfrute seu voo com segurança. Seu instrutor de voo estará com você durante toda a experiência de voo, independentemente do seu nível de prática.

Question 56

Dá medo?

Accepted Answer

Em geral não. Não é necessário jogar-se de nenhum lugar, não há queda, e nenhuma experiência prévia é requerida. Basta flutuar sobre a coluna de ar. Não há sensação de queda e nada que faria você sentir enjoo.

Question 57

Quanto tempo dura o Voo?

Accepted Answer

Quando se salta de um avião, num salto de paraquedas, a queda livre dura aproximadamente 45 segundos. Cada Voo no túnel de vento dura 60 segundos. No entanto, o tempo total de Voo depende do pacote que você escolher. Se você reservar um pacote de 2 Voos, você fará 2 entradas de 60 segundos no túnel com um instrutor. Alguns de nossos pacotes incluem Voos de tempo duplo com o dobro da duração a um custo reduzido. Toda a experiência para Categorias iniciantes na iFLY leva aproximadamente 1 hora e 15 minutos do início ao fim.

Question 58

É difícil respirar?

Accepted Answer

De maneira nenhuma. A sensação da respiração é similar a colocar a cabeça para fora da janela do carro em movimento. Tudo o que você sente é o vento em seu rosto. Basta respirar normalmente, seja pela boca ou pelo nariz.

Question 59

Quem Pode Voar?

Accepted Answer

Quase todos! Não precisa ter experiência, por isso iniciantes, intermediários e experientes podem voar. No entanto, todos devem ter boas condições físicas e de saúde. Se você já teve luxação do ombro ou problemas nas costas ou no pescoço, você não deve voar. Mulheres grávidas não podem voar.

Além disso, algumas localidades da iFLY possuem acessibilidade para cadeiras de rodas e pessoas com determinadas necessidades físicas especiais também podem voar, incluindo-se amputação e paraplegia. Entre em contato conosco – Vamos adorar fazer você voar!

Question 60

Quantos anos você tem que ter?

Accepted Answer

A partir dos 3 anos e não há limite máximo de idade. Crianças menores de 18 anos de idade precisam estar acompanhadas de um dos pais ou de um responsável para assinar seu termo de responsabilidade.

Question 61

Existe restrição de peso?

Accepted Answer

Os participantes devem pesar menos de 113 kg.

Question 62

Eu posso voar com meus amigos ou familiares?

Accepted Answer

Normalmente cada sessão é composta de um grupo de algumas pessoas. Seus amigos e familiares farão parte do mesmo grupo, no entanto, cada um vai voar individualmente com o instrutor na câmara de voo. Depois de adquirir mais experiência, você poderá voar com outras pessoas do seu mesmo nível de habilidade. Se alguém quiser vir apenas para assistir, será bem-vindo para acompanhá-lo em sua experiência e poderá assistir o voo na área de observação.

Question 63

Que horas eu devo chegar?

Accepted Answer

Se for a sua primeira vez, você deve chegar uma hora antes do horário agendado para voar. Isso lhe dará tempo para o check-in, para preencher o termo de responsabilidade caso você não o tenha preenchido online, para realizar a sessão de treinamento e para equipar-se para o Voo. Caso não seja a sua primeira vez, você poderá chegar cerca de meia hora antes do horário de voo agendado.

Question 64

Quanto tempo devo planejar para ficar lá?

Accepted Answer

A experiência iFLY dura aproximadamente uma hora e 15 minutos no total. Isto inclui o check-in, sessão de treinamento, equipagem, tempo de Voo, e tempo depois de seu Voo para desequipar e ver as fotos e vídeo caso tenha interesse. Ganhe tempo preenchendo o termo de responsabilidade antecipadamente.

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